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Contacts
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Client prospects
Recruits
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Warm market
Not proceeding
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Reports
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Tasks & Action Items
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Pipelines
Contests & Levels
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Email
Inbox
Sent
Drafts
Trash
Select a folder
Select an email to read
Settings
Account
Email Setup
Profile
Notifications
Org Admin
Team
Pipelines
Lead Sources
Organization
Billing
Super Admin
Organizations
All Users
All Billing
Audit Log
Email Setup
Emails will send from this account. Replies go directly to your inbox.
Connect your email account to send emails directly from the CRM using your personal address.
Use SMTP instead (advanced)
Password saved securely
Saving…
Allow sending as shared inbox
Enables option to send from info@patrickpuorro.com when composing
Email Signature
Auto-appended to every email
What is an App Password?
Most email providers require an App Password when connecting via SMTP.
- Gmail: myaccount.google.com → Security → App passwords
- Outlook: account.microsoft.com → Security → App passwords
- Yahoo: account.yahoo.com → Security → Generate app password
Profile
Notifications
Notification preferences coming soon
Team
Email Setup
Manage each advisor's email connection and shared inbox access. Generate setup links for advisors to connect their own accounts.
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Add Advisor
Advisor invitations coming soon
Assisted Email Setup
This section has moved to Team Settings.
Assisted Email Setup
Generate a secure setup link for an advisor. Send it to them — they click it, connect their email account, and it's done. No screen sharing needed. Links expire in 24 hours.
Setup Link (expires in 24 hours)
Expires in 24 hours · Single use
Team Email Status
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Pipeline Configuration
Pipeline stage configuration coming soon
Lead Sources
Lead source management coming soon
Organization
Shared Inbox Sending
Control whether advisors can send emails as info@patrickpuorro.com. Admins always have access regardless of this setting.
Allow advisors to send as shared inbox
When off, only admins can send as info@patrickpuorro.com
More organization settings coming soon — branding, timezone
Billing
Billing management coming soon
SUPER ADMIN
Organizations
Organization management coming soon — create, suspend, and configure orgs
SUPER ADMIN
All Users
Platform-wide user management coming soon
SUPER ADMIN
All Billing
Platform-wide billing management coming soon
SUPER ADMIN
Audit Log
Platform-wide audit log coming soon
Bulk Email
From
Sending as shared inbox
All emails will appear from info@patrickpuorro.com.
To
Personalization
First Name
Last Name
Advisor Name
Date & Time
Appointment Date
Appointment Time
Sending…
CSV Import & Mail Merge
Upload a CSV file with contact information. Required columns: First Name, Last Name, Email.
Click to upload CSV
or drag and drop
Match your CSV columns to CRM fields. Required fields are marked with *
Ready to import 0 contacts
Choose how to import these contacts:
Import to Prospecting Pipeline
Contacts are added to your contacts list AND entered into the Prospecting pipeline as new deals.
Import to Contacts Only
Contacts are added to your contacts list without a pipeline. Assign a pipeline later when ready.
New Email
From
Sending as shared inbox
This email will appear from info@patrickpuorro.com. Replies go to that inbox, not yours.
To
CC
BCC
Personalization
First Name
Last Name
Advisor Name
Date & Time
Appointment Date
Appointment Time
Due Date
Premium Amount
Signature
Edit
Sending…
Delete contact
You are about to permanently delete and all associated records including activities, deals, financial profile, and notes.
This cannot be undone.
Admin only. Use this to remove test submissions or duplicate records.
Add to pipeline
Edit case value
Enter the estimated case value for this deal. Potential = what you expect if placed. Actual = what was placed in-force.
Edit contact
Personal
Financial
Employment
Spouse
IGO / Health
Name
Contact info
Address
Personal details
Notes
Fields marked modified differ from the original FNA import. Hover the badge to see the original value.
Income
Assets & rollover
Gaps & protection
Retirement
Employer
Spouse / partner info
Insurance / IGO fields used for life insurance applications. Pre-populate from the FNA tool.
Physical
Driver license
Add task
Close deal
How did this deal end?
Park for later
The deal will be parked and a follow-up task will be created automatically on the date you choose.
0 selected
Graduate from Prospecting
Move a contact out of this pipeline.
Add contact